Returns & Exchanges
Due to the perishable nature of our snacks, we do not accept returns on food products, but we are committed to ensuring every fan is satisfied with their order. If your snacks arrive damaged or incorrect, please reach out within 14 days of delivery for a replacement or refund.
Inspect Your Haul
Upon delivery, immediately check your Rap Snacks order for any signs of shipping damage or missing items from your manifest.
Capture the Evidence
Take clear photos of the damaged packaging or the incorrect product labels to help our team verify the issue quickly.
Contact Support
Email our customer service team with your order number and the photos attached to initiate a claim for a refund or replacement.
Receive Your Credit
Once your claim is approved, we will process a refund to your original payment method or ship out a fresh batch of snacks at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing